Although AI technologies have advanced over the years, comprehension of conversation is still complex. With this in mind, TalkActive was launched. A hybrid solution that enables the automation of voice calls whilst ensuring a 'human like' conversational experience.
Schedule appointments directly via chat thanks to the integration with digital calendars
Organise the digital communication of the network with customers by creating the most appropriate templates and formats
Offer a 24/7 service thanks to the chatbot provided by the solution
Chatterbox integrates major communication channels with marketing and CRM platforms, enriching the customer profile with new field information from and enabling improved engagement.
Keeping the customer's history under control thanks to the integration with the main CRM platforms
Reach out to your customers on their preferred channel of choice: via phone, WhatsApp, Instagram, Telegram, Facebook Messenger and many others!
Enrich the CRM with all the information collected by the sales network during their online and offline interactions
Chatterbox is based on a security layer that enables you to safely collect and manage customer data, enabling encrypted and GDPR compliant communications.
Communicate with your customers respecting the European protection regulations
Chatterbox is delivered through the best Cloud services including AWS, Google Cloud and Azure, and ensuring the highest levels of reliability and security
Thanks to the adoption of encrypted communication protocols and protected communication infrastructures, Chatterbox guarantees Secure Data Traffic Management